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Where resin crafting is more than a passion, it is an OBSESSION

Privacy Policy

PRIVACY POLICY

Resin Obsession, LLC (“Resin Obsession”) understands your right to privacy and that visitors want to control the use of their personal information. The privacy policy below details the measures taken by Resin Obsession to protect your privacy in connection with your use of this site and services.


ACCEPTANCE OF PRIVACY POLICY


Your use of this site, including any dispute concerning privacy, is subject to this privacy policy and the Terms of Service. By using this site, you are accepting the practices set out in this Privacy Policy. Resin Obsession reserves the right to modify this Privacy Policy at any time. Please check the revision date at the bottom of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our site following posting of the updated Privacy Policy will constitute your acceptance of the changes.


WHAT INFORMATION DO WE COLLECT?


When you visit our website, the web hosting server recognizes your navigational information, including non-personally identifiable information (i.e. domain type, browser version, service provider and IP address), but not your name, email address, phone number or other personal details. This information is shared with third party services, such as Google, to allow Resin Obsession to gather broad information about visitors and their browsing patterns on the Resin Obsession website. Resin Obsession also collects information volunteered by visitors. This may include, but is not limited to, name and address, and telephone number, for the purpose of completing a sale to a customer or for participation in the Resin Obsession forum. All eCheck and Paypal payments placed online through our shopping cart system are handled by Paypal on behalf of Resin Obsession. Credit card payments are handled by Shopify, Incorporated. Resin Obsession at no time is able to view your credit card or banking information when ordering online. Invoices sent to customers for order payment are handled by Square. Credit card information supplied by customers via fax for the purpose of processing an order is held until the order has been received by the customer. This information is then destroyed.


Customers and visitors to the Resin Obsession website may also submit their information voluntarily to be included on an email and/or physical mailing address list. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.


WHY DO WE COLLECT YOUR PERSONALLY IDENTIFIABLE INFORMATION?


The navigational information we collect tells us about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our website. The navigational information helps us better understand a visitor’s experience and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer. The information we collect is also used to acknowledge and deliver items that customers order, to improve the content of our website, to notify visitors who request specific information about updates to our website, and to contact visitors (with permission) for our own marketing purposes. Information is also collected in order to participate in the online forum in order to promote a cordial environment where users need to be personally responsible for the content they choose to share. The information we collect may be disclosed if we are legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.


WHEN DO WE COLLECT YOUR PERSONALLY IDENTIFIABLE INFORMATION?


Information is only collected when a customer makes a purchase from Resin Obsession, when a user submits their information for inclusion on the Resin Obsession mailing list or when a user chooses to participate in the Resin Obsession jewelry making forum.


HOW DO WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION?


E-mail Communications. Resin Obsession sends email communications to those interested in learning more about resin crafting and the products we sell. We do NOT send unsolicited commercial email, otherwise known as “spam.” We do NOT send email marketing communications to a visitor provided email address unless the intended recipient specifically opts in to receive such communications from us. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.


Postal mail Communications. Information may be sent through the U.S. postal mail system providing information about new features, announcements, new products, special promotions and discounts. Users and subscribers may opt out of postal mail options by contacting Resin Obsession. We do NOT sell or rent our visitor or customer postal mail addresses or make them available to other organizations for marketing purposes.


Telephone Communications. Telephone communication is only used in cases where it is needed regarding orders placed. We do not make sales calls to customers. We also do NOT sell or rent our customer phone numbers or make them available to other organizations for marketing purposes.


WHO DO WE SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION WITH?


We will not share your personally identifiable information with third parties (aside from entities that perform services for us, such as processing credit card payments or sending email communications) unless you have “opted-in” to such sharing. However, we may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect someone’s safety. As we develop our business, we may buy or sell assets, and, depending upon the transaction, your personally identifiable information may be one of the transferred assets. In the event that we are acquired by another company, your personal information may be part of the assets transferred to the acquiring party. In the event of said transfer, Resin Obsession will attempt to insure that the privacy of your information is maintained by the acquiring party.


WHAT ARE YOUR OPTIONS TO CONTROL THE USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION?


You can help us maintain the accuracy of your profile by notifying us when you change your address, phone number or e-mail address. If at any time you wish to update your information or stop receiving communication from us, you may send an email to info@resinobsession.com. Email list subscribers can change their subscription preferences at any time by clicking on the appropriate link that is included at the bottom of every email.


WHAT ABOUT PERSONALLY IDENTIFIABLE INFORMATION OF MINORS?


Our site is not directed to children under the age of 13. We assume products purchased through credit card means are purchased by adults or minors supervised by a parent or guardian. We respect the privacy of parents and children and are committed to complying with the Children’s Online Privacy Protection Act (“COPPA”). If a parent believes that a child has provided us with his or her personal information, the parent can contact us via e-mail, phone or postal mail as listed below.


WHAT ELSE SHOULD YOU KNOW ABOUT YOUR PRIVACY?


Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure. Further, our site may contain hyperlinks and pointers to internet sites maintained by third parties. These links are provided for your reference only. Resin Obsession does not control, operate or endorse in any respect information, products or services on such third-party sites and are not responsible for their content. Many third-party sites have their own privacy policies that differ from ours. This Privacy Policy only covers our site and does not cover any other site. While we make every effort to keep your information secure, we do not control the policies of other sites. Furthermore, the store for Resin Obsession is hosted by Shopify. Resin Obsession does not control or operate Shopify and is not responsible for its content of any liability for any unintentional disclosure by Shopify.


In no event shall Resin Obsession, its affiliated companies, members, officers, employees, vendors, or agents be liable for any damages (whether consequential, direct, incidental, indirect, punitive, special, or otherwise) arising out of, or in any way connected with, a third party’s unauthorized access to your information, regardless of whether such damages are based on contract, strict liability, tort, or other theories of liability, and also regardless of whether Resin Obsession was given actual or constructive notice that damages were possible, except as provided under applicable laws.

TERMS OF SERVICE


Please also visit our Terms of Service establishing the use, disclaimers, and limitations of liability governing the use of our website at: link. The entirety of the Terms of Service are incorporated herein. By using this Site, you consent to this Site’s Privacy Policy and Terms of Use.


CONTACTING RESIN OBSESSION


We would like to receive your comments and questions about this privacy policy and any other matter you have regarding our site. Please address comments or questions via e-mail or postal mail.


Last updated September 11, 2015.